We support our customers' business with the optimal supply.

Making high-quality at low-cost logistics possible by leveraging our experience and achievements accumulated for more than half a century

In 1963, the Company was spun off from the logistics division of NHK Spring Co., Ltd., the world's top spring manufacturer, and established as a logistics subsidiary to deliver NHK Spring parts to the customers around the country.
Since then the Company has been conducting business over a nationwide network by establishing offices and distribution centers around the country. Moreover, as the core logistics company of the rapidly diversifying NHK Spring Group, we now handle a variety of products, including IT products, in addition to automobile parts. Having expanded our services beyond transport to storage/management operations and delivery representative services at an early stage, we have been able to centrally manage all processes after a product comes off the production line, thereby contributing significantly to reducing the total costs of our customers.
In recent years, we have been receiving an increasing number of orders from non-Group customers, and we have been offering our expertise to a wide range of industries. Furthermore, by keeping pace with the overseas expansion of many of our customers including NHK Spring, we have been proactively promoting our business overseas mainly in the Asian region. Going forward we intend to meet the individual needs of our customers, place safety and security first and provide logistics of even higher quality at low cost. We, therefore, ask for your continued support.

杉浦 啓修
杉浦 啓修

FY2022 President's Policy

Management Goals

Sales / Profits
●Net sales (including overseas businesses)
28,882 million yen
●Ordinary income (including overseas businesses)
2,012 million yen
Quality
●Serious customer complaints: 0
●Complaints at customer sitess: 0
●Internal defects
(excluding complaints at customer sites)
Less than 50% of previous year
●Defects by partners
(excluding complaints at customer sites)
Less than 50% of previous year
Accident-free
disaster-free
●Traffic accidents / Vehicles accidents on premises: 0
●Industrial accidents: 0
*Serious customer complaints:
(1) Product damage resulting from serious accidents
(2) Matters that a customer deems to be a serious complaint
(3) Concealment
Complaints at customer sites
(1) Delivery of incorrect products
(2) Delivery of incorrect product quantity
(3) Delivery delay
(4) Loss of products in transit
(5) Delivery to incorrect addresses

President's Policy

1.Pursue customer value and reinforcing a low-cost structure

Keyword
NHK Transport that is resilient to COVID-19

(i) Eliminate losses by having all employees engage in quality improvement (eliminating rework and errors)
(ii) Earnestly pursue customer value by promoting activities to strengthen strategies of SBUs
(iii) Streamline by comprehensively reviewing policies for promoting sales in all departments and offices

2.Improve the organizational quality management structure and creating a culture that strictly adheres to quality standards

Keyword
NHK Transport that customers will trust

(i) Eliminate rework and errors from the surroundings
(ii) Thoroughly spread a quality culture with empathy for the customers (aim for zero error)
(iii) Establish an organizational quality management structure (so that it will continue to work even if people change)

3.Eradicate both industrial and traffic accidents, and observe compliance

Keyword
Safety and compliance as the prerequisites of operations

(i) Comply with the 36 Agreement and systematically take annual leaves
(ii) Thoroughly promote activities to eradicate traffic accidents(Operations that are kind to others)
(iii) Create a vibrant and comfortable work environment